Rheem Contractor App Gives Plumbers Quick Access to Diagnostics

When a customer is waiting on you to get their hot water working again, you want to have the tools to quickly assess the situation and fix their water heater. You want to have a speedy way to figure out what’s wrong and save the day as they sit and anxiously await the return of their hot water so they can get on with their day. We know that every minute counts!

Troubleshooting with Speed

We have a Fix It feature in our contractor app that helps plumbers troubleshoot a unit with the same fast diagnostic process that our Technical Service Analysts use.

How Products Such as Hybrid Heat Pump Water Heaters Become ENERGY STAR Certified

Blog post by ENERGY STAR

Why ENERGY STAR?

Since 1992, when the EPA first introduced the ENERGY STAR® label, the program has expanded to more than 70 product categories including heat pump water heaters (also commonly referred to as “electric hybrid water heaters”) and tankless condensing water heaters. Today, ENERGY STAR is now widely recognized as the simple choice for energy efficiency. According to recent surveys, 91% of households recognize the ENERGY STAR brand and most understand the intent of the ENERGY STAR label on their products.

Plumber Support Manager Profile: Chris Eppley

I grew up on the Virginia/North Carolina border. As a teenager and young adult, I frequently took advantage of surfing the waves of our local beaches in both Virginia and NE North Carolina aka “The Outer Banks.”
Now, I am the Rheem® Plumber Support Manager for North Carolina and South Carolina.

Q: Why did you get into plumbing?
A: I decided early on in high school that college was not the route I wanted to pursue.