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We’re here to help you find everything you need to know about water heating. We’ll connect you with Rheem product information, new products, training and resources you need throughout the year. The goal is to help you grow your business.
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Let us know if there are any topics you’d like to see featured next year by emailing us at waterheatingblog@rheem.com.
Meet Robert Haworth, one of our newer Plumber Support Managers (PSMs) who comes with experience in the plumbing, marketing and business worlds. He grew up in Ohio, then moved to Arizona as a teenager. He’s stayed in Arizona for 40 years and counting, although he’s worked in Florida and Alabama for a few years as well.
He’s a proud husband, father to six and grandfather to six. When he’s not tending to his children and grandchildren,
Plumbers may not always be in the spotlight, but they are at Rheem. This week is National Apprenticeship Week, so we are sharing stories from our Plumber Support Team. These plumbers are currently on our team helping other plumbers in their region grow their businesses. Mentors can impact the career and lives of their apprentices and clearly there are stories to be told.
Brad Davis
I have been in the industry since 1984 (13 years old) when I started working in the HVAC warehouse for my dad: cleaning the warehouse,
Here at Rheem®, we’re constantly seeking out plumbers who make us better. That means keeping the dialogue ongoing and listening, then acting. That’s why we have a team of plumbers who are our Plumber Support Managers. With their help, we can continue to expand Rheem’s plumber perspective and make sure every move Rheem makes has the plumber in mind.
Get to Know Tim
Tim is a new Plumber Support Manager from Kentucky who has dedicated almost his entire life to plumbing.
We have dedicated top of the line facilities that we’ve designed just for plumbers. Plumbers have an experience like no other being able to learn straight from Rheem® how to best install and service our water heaters. The Innovation Learning Centers (ILCs) are here to give plumbers access to knowledge and hands-on product training they can’t get anywhere else.
Coverage Across the Country
We have 10 regional Plumber Support Managers who stay connected with plumbers in their areas.
Businesses depend on essential functions to stay up and running and to provide the best customer service. For many businesses, such as hotels, restaurants, gyms and laundromats, hot water is vital to daily operations. They need a powerful, durable water heating solution that eliminates down time and emergencies.
Rheem® Triton® high-efficiency gas water heater is the behind-the-scenes powerhouse that meets the daily hot water demands of any business while offering intelligent features that keep business running.
Stronger customer relationships and business growth are two of the main reasons to join the Rheem® ProPlumber™ program. However, earning valuable rewards for your work is always welcome. Your loyalty to Rheem and your customers will give you access to rewards.
ProClub Points Give Back to Plumbers
Helping your customers find the water heater solutions that best serve their needs can also earn you rewards. While we’re not going to list them all here,
We often stand back in awe of all we learn from Tom McConahay. Having his perspective keeps us on the right track to focusing on how we can best support plumbers. With his extensive first-hand experience as a plumber in the field, our company is fortunate to have his knowledge with us every step of the way.
Here’s more about Tom from his perspective.
Short Bio
I started plumbing in October of 1993.
On the third Friday of September every year, we observe National Tradesmen Day in the United States. This day recognizes workers who often build their skills and experience through apprenticeships or vocational training. Specifically in building trades, tradespeople pursue areas like plumbing, HVAC, carpentry, masonry, flooring and electricity. All of them are key to creating a safe, secure home or workplace. We’d specifically like to share our gratitude for plumbers. They are dedicated to keeping families up and running with hot water all year long.
There is a saying that goes, “A jack of all trades is a master of none.” What most usually don’t quote is the words that come after it, saying, “But oftentimes better than a master of one.” Glenn is a product trainer and content developer at Rheem who says he resonates with this. He has worn many hats in his career. He started off in mechanical engineering, then transitioned into high school teaching in subjects like engineering,
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