Plumbers

Plumber Support Manager Profile: Billy Martin

I am a Plumber Support Manager for Rheem WHD responsible for the SE region. I was born and raised in Dallas TX. My father owned and operated a plumbing business and that is where I got introduced to the trade. Every summer, school holidays and a lot of weekends starting in junior high school, I would tag along with my dad to “the shop.” That is how I got my start. I worked in that business until the early 2000’s,

ProPlumber Tools to Grow Your Plumbing Business

We make it easier for ProPlumbers™ to do business. It’s all about having the right knowledge and resources to best serve your customers. Customers have access to more information online than ever before. Being armed with the knowledge, support and marketing tools is what helps you stand out. ProPlumber resources give you what you need to grow your business.

Dedicated Concierge Line

Faster support is available to ProPlumbers. The express line is a dedicated phone number for Plumber Business Support and Tech Support that you can access with your pin number.

4 Ways Rheem’s Ultra Low NOx Water Heaters Help Plumbers and Homeowners

Designed with plumbers in mind, Rheem’s new enhanced Ultra Low NOx (ULN) models are a single-trade installation that provide easy serviceability for you and peace of mind for homeowners with integrated safety features and expanded warranty options.

Ultra Low NOx Meets Strict Emissions Regulations

An Ultra Low NOx gas water heater adheres to strict environmental standards and, at the same time, produces the hot water your customer needs. Rheem’s new Ultra Low NOx 75-gallon and 98-gallon products meet 14ng/J NOx requirements,

Top 5 Reasons to Join Plumbers’ Exchange

Click Here to Join Plumbers’ Exchange Now

Start off the year right, by joining a group designed just for plumbers to talk shop. We’ve created a Facebook community for plumbers which is now 1,620 strong. Here’s why you should join Plumbers’ Exchange:

1. Post questions in the group and get answers from other plumbers

Ever have a burning question that only another plumber would understand? Sure, you can ask a few crew members,

Customized Marketing Support for Plumbing Companies through ProPlumber Program

You have the plumbing down, but marketing isn’t always easy. The Rheem® ProPlumber™ program provides marketing support to plumbing companies so they have the tools they need to be successful in their service area.

Billboards Bring in Business

Make sure that customers notice your brand so they call you next time they need a plumber. A billboard can help your company name and contact information be seen by many. Creating a well-designed one can be challenging,

Training Options Give Plumbers Multiple Ways to Fit in Learning with Rheem

There are a variety of training types available to plumbers that make it easier to make training a priority. The more ways we can make Rheem training accessible to plumbers the better. So, here’s a roundup of everything that’s available.

Reopened Innovation Learning Centers (ILCs)

We opened our ILC doors up again for in-person training in September 2021. We know that many plumbers prefer an in-person experience, and we are glad to be back after our ILCs were closed since mid-March 2020 due to the pandemic.

Plumber’s Perspective: Jeff Ferry from Clyde Muse Plumbing

Check out this video of Jeff Ferry, owner of Clyde Muse Plumbing, when he starred in our “In the Trenches” video series, and learn more about him in the Q & A.

Q. What other types of things did you like to work on that inspired you to want to go into plumbing?
A. I got through high school and did what you’re supposed to do, went to college. I studied for an accounting degree.

YouTube Videos Made for Plumbers

If you’re looking for information about Rheem® products, servicing units and how-tos, look no further than our YouTube channel. The Rheem Water Heater Training YouTube channel already has 18 videos with a total of 2,300 hours of watch time, and we’re adding more videos all the time.

Content from the Experts

Our trainers star in these videos and they have extensive experience as plumbers from before they joined Rheem. Mike, Pierce,

Talk Shop with Other Plumbers in Facebook Group Plumbers’ Exchange

It can be hard to find time to talk with other plumbers when you’re on job sites all day. Plumbers’ Exchange is a place you can go to talk to other plumbers when you have a spare minute. Only plumbers understand the “plumber life” so scroll and see what they’re talking about in the Facebook group. Think of it as a way to have lots of plumbers in the room to talk to.

How to Thrive with Rheem Plumber Training and Business Support

At Rheem® we are dedicated to helping plumbers be successful from product training to business growth. Get the Rheem installing and selling advantage you need for water heating. Start with the resources below, or contact us to grow with Rheem.

Contact our Plumber Business Support Team at (844) 655-0886 or plumberbusinesssupport@rheem.com to learn how Rheem can help you thrive.

Get Registered for Plumber-to-Plumber Training

Rheem has a team of Master Plumbers who have operated their own plumbing business.